Frequently Asked Questions

GOT QUESTIONS? WE’VE GOT ANSWERS!

 What’s the difference between a cake donut and a yeast donut?

We handcraft three types of donuts daily: yeast, cake and filled. Yeast donuts are light, airy, fluffy yeast-raised donuts, with a slight chew. Our filled doughnuts are yeast based and loaded with a variety of fillings. Cake donuts are leavened with baking powder, and have a texture somewhere near the intersection of a classic birthday cake and a buttery pound cake.

Can I store them in the fridge?
We don’t recommend this. The donuts are best at room temperature and putting them in the fridge can dry them out. Our donuts are made from scratch using only the finest ingredients. They are best enjoyed on the day received.

Do you deliver?

We are only able to offer  delivery to our wholesale partners.

We do not partner with any third party food delivery services. Some of our customers choose to arrange their own delivery through ride-hailing apps.

 When do you usually sell out?

There’s no way of knowing. Some days we sell out, some days we don’t and donate within the community. It depends entirely on people’s interests and the type of day it is.  We recommend ordering the day before to avoid disappointment.

Why don’t you make more donuts after you sell out?

We make everything fresh which requires us to start prepping for the next day 24 hours in advance. Everything is made from scratch, by hand – rolling, cutting, dipping, etc. Our current daily production averages 1500 donuts a day. We still sell out sometimes as it’s impossible to determine exactly how many donuts to make on any given day.

What type of custom orders can you do?

We offer giant donuts, gender reveal donuts and will work closely with you to create other custom donuts. Check us out on Instagram for ideas.

72 hours advance notice is required on all custom orders.

 Do you cater for weddings and special events?

Yes! Please contact us at least 2 weeks in advance. Our minimum for special orders is 2 dozen donuts.

If you are requesting specific or customized flavors, we require each flavor be at least 1 dozen. Orders must be prepaid in advance.

Can I order online?
We are not accepting online orders at the present moment.  Please contact us by phone by 7 pm to place a next day order.

 Do you have gift cards?

Yes! We have gift cards in store as well as e-gift cards.

Click Here to purchase gift cards.

 Do you ship your donuts?
No. Our donuts are handmade daily and shipping our doughnuts just won’t do them justice.

Do you have Gluten Free donuts?

No. We have limited kitchen space and have no plans to make Gluten Sensitive/Gluten Free donuts.

Do you have vegan donuts?

We regret that we are no longer able to offer vegan donuts.

Are your donuts nut-free?

We are not a peanut/tree nut free facility. All our donuts are made on the same equipment and in the same workspace so, unfortunately, there is possibility of cross contamination.

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